Come join our Rocket Ship and be part of Compass Datacenter’s mission to make lives better by providing the world’s technology leaders with a secure place to plug-in wherever they grow. We provide custom, move-in ready data centers from edge deployments to core facilities serving hyperscale, cloud and enterprise customers. At Compass we have our sites set on leaving a legacy imprint on the datacenter industry. By putting Culture first, we can show this not only produces results, but more importantly, can change lives. If you don’t believe us, just ask a fellow Compasser!
The Facility Engineer is a Quebec licensed P. Eng. and is the resident technical expert in Global Operations who supports the Ops team in high level facility design / engineering, commissioning and technical troubleshooting of complex facility engineering problems, and leading vendor management activities related to Facility Operations. Will also support Sales and Solutions Engineering teams on complex one-off (custom) electrical and mechanical systems designs.
The Facility Engineer will provide operational backup and 24x7 support to the Facility Ops team and will, from time to time, provide project and construction management support on Facility Operations related projects.
MAIN RESPONSIBILITIES
Primary Duties and Responsibilities:
- Conduct and report on root cause analysis of facility incidents.
- Support ongoing preventive maintenance and repair work on facility mechanical, electrical, and other installed systems.
- Support the problem management and OFIR (facility incident report) lifecycle.
- Support Cx related activities.
- Support vendor management as it relates to Facility Operations.
- Participate and support the design and construction team with high level engineering related changes to our Basis of Design (BoD) includes support Sales and Solutions Engineering on complex technical requirements.
- Support effective Opex management initiatives related to Facility Operations.
- Support and advise training team on technical content as well as provide training and drill support for complex training topics related to Facility Operations.
- Advise on preventive Maintenance Scope of Work for facility maintenance contracts and respond to operational emergencies as required.
- Prepare and submit summary reports of conditions in buildings and recommend actions to be taken on a periodic basis.
- Comply with all safety procedures and requirements and reinforce a culture of safety at all levels of operation.
- Perform facility inspections and report on conditions affecting operations and review / update existing processes accordingly.
- Provide effective engineering support for successful critical system troubleshooting, unit commissioning and repairs / replacements.
- Advise on energy conservation / energy management strategies.
- Evaluate completed vendor work for acceptable performance.
Secondary Duties and Responsibilities:
- Assist with and support the MOP content creation team as required.
- Assist with and support in critical data center events and alarms and be responsible for being a point of escalation on operational issues.
- Prepare, maintain and regularly review logs for repair, service, operation and complaints related to the equipment.
- Maintain periodic management reports.
- Assist in the preparation of operations budget.
- Act as a subject matter expert for required Facility Ops Training.
- Design and be accountable for spare part management of mission critical equipment.
- Advises and keeps the Operations Manager informed of progress of all jobs in order to control cost effectiveness in work assignments and availability of manpower.
- Provide required information to co-workers pertaining to service contracts, agreements and equipment guarantees.
This description is intended to reflect the primary functions of the job; however, it is not an all-inclusive listing. Further, the job description is subject to change at the discretion of management
QUALIFICATIONS
Job Experience:
- 5-10 years’ experience in data center or mission critical role in the operation, repair and maintenance of mechanical and electrical equipment, and a variety of building / maintenance trades.
- 3-5 years in engineering supervision
- Considerable knowledge of the statutory occupational health and safety requirements.
Language:
- Good command of French and English is required.
Professional Certification(s):
- Registered member of Board of Engineering of Quebec
KNOWLEDGE, SKILLS AND ABILITIES
IT/PC Skills:
- Computer programs including Microsoft Word, Excel, Outlook, Visio and PowerPoint
- BMS and CMMS software.
Datacenter Environment and Equipment:
- Operation and maintenance of water pumps and treatment systems, HVAC, UPS, generators, electrical distribution, and control and monitoring systems.
Written/Oral Communication:
- Bilingual (French and English) is required
- Excellent interpersonal skills and coaching abilities
- Excellent oral and written communication skills
Other:
- Compass culture carrier and self-starter
- Excellent organizational skills and initiative to learn and take on new responsibilities
- Ability to maintain detailed and accurate reports
- Ability to establish and maintain a good working relationship with customers, employees and contractors
- Ability to influence seniors, peers and juniors
ADDITIONAL INFORMATION
Work Structure: Handles different tasks with different priorities in a mission critical environment
Planning: Requires significant planning with periodic review
Flexibility: High level of flexibility and responsiveness is required and work beyond standard hours occurs weekly
Decision Making: Responsible of making decisions with a considerable effect on internal and customer uptime. Decision making may also impact the stability of the data center environment and have a high impact on the operations of the organization
Problem Solving: Problems and situations are different and require interpretation. Use of judgement is required to identify most appropriate solution from several options using prior knowledge and experience
Supervision: This is an IC role but may grow into a position requiring management and supervision of technical staffs
Disclaimer:
Compass is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.
At Compass, we make lives better by providing the world's technology leaders with a secure place to plug in wherever they grow. We provide custom, move-in ready data centers from edge deployments to core facilities serving hyperscale, cloud and enterprise customers.
We are a Culture First organization. With a keen focus on our culture, we genuinely provide a place where employees can do their best work and grow personally and professionally. Each day, we are accountable to live out our four Core Convictions: 1) Humility In, Pride Out, 2) Actions and Words are One, 3) Continuous Improvement of People, Processes and Systems (spoiler alert - we order People first for a reason!), and 4) We Ask Why to Understand the Needs versus the Wants.
Compass is committed to an inclusive culture, and we celebrate and value diverse insights and perspectives. To continue to soar on our rocket ship, we need talent from various background, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles to perform crucial job functions.
That is why we are committed to our core convictions and key principles as we continue to provide companies a secure place to plug in.
Benefits:
Medical | Dental | Vision | Retirement | Life